Privacy Policy

Introduction

Moonlab B.V., operating as Signume ("Company", "we", "our", "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at signume.com and use our email identity verification services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Services.

Information We Collect

We may collect the following types of information:

Information you provide directly: When you use our eligibility checker, contact form, or book a call with the founder, we collect information such as your name, email address, company name, and domain name. When you use our free tools (BIMI checker, DKIM generator, etc.), we may collect the domain names you submit for analysis.

Information collected automatically: When you visit our website, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use analytics tools to help us understand how visitors interact with our website.

Information from third-party sources: When you submit your email for an eligibility check, we may enrich that information using third-party data providers to better understand your organization's email authentication posture and provide you with a more accurate assessment.

How We Use Your Information

We use the information we collect to: provide, operate, and maintain our Services; assess your eligibility for BIMI implementation and related services; respond to your inquiries and fulfill your requests; send you information about our Services that may be relevant to you; improve our website and Services; comply with legal obligations; and protect against fraudulent or unauthorized activity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. These technologies help us analyze website traffic, understand visitor behavior, and improve your experience. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Third-Party Services

We use third-party services to help us operate our business and provide the Services. These include analytics providers, email delivery services, customer relationship management tools, and data enrichment providers. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; object to or restrict the processing of your information; withdraw consent where processing is based on consent; and request a copy of your data in a portable format. To exercise any of these rights, please contact us at hello@signume.com.

Dutch Privacy Law

As a company incorporated in the Netherlands, we comply with applicable European and Dutch privacy legislation, specifically the General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act (Uitvoeringswet Algemene Verordening Gegevensbescherming - UAVG).

You have the right to access, correct, erase, and restrict the processing of your personal data, as well as the right to object to processing and the right to data portability. Additionally, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights have been violated.

International Data Transfers

Your information may be transferred to and processed in countries other than The Netherlands. When we transfer your information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@signume.com, or write to us at: Moonlab B.V., Nassaukade 159-4 1053LK Amsterdam, The Netherlands